OPTIONAL PARCEL PROTECTION
OPTIONAL PARCEL PROTECTION
Add this to your order for extra peace of mind. This optional parcel protection helps cover your handmade ceramics in the rare event that something is damaged in transit.
Each piece is carefully wrapped and packed with love and attention… but once it leaves the studio, it’s in the hands of the postal gods. Choosing this add-on ensures that if your parcel arrives damaged, we’ll replace or refund your item (depending on availability) after reviewing photos of the damage.
This small fee helps cover carrier insurance.
Recommended for:
– Fragile or one-of-a-kind pieces
– International orders
– Multiple-item shipments
Please note:
If you do not select parcel protection, we’ll still pack your order with care, but any loss or damage in transit will not be eligible for refund or replacement.
