Shipping & Returns

Shipping

Our primary carrier is USPS, although some packages, particularly larger ones may be sent via UPS or Fedex. That determination is made on a case by case basis. 

The shipping fee you are charged at checkout is estimated by the e-commerce platform and is not always 100% accurate, mainly when buying multiple items. If there’s a discrepancy between the quote, and final price of delivery, I issue a shipping overage refund. 

While I do not accept liability for lost or broken items, I value your satisfaction and will prioritize your request for any new orders when they become available.

I take great care in packaging each piece, and have had very few breakages occur over the years. 

In the unfortunate event that your items are damaged during transit, please ensure you keep the broken item, along with all the packaging, and contact your local carrier as soon as possible. They will guide you on the process of filing a claim for the damaged item.

International shipping is not currently available on this platform. If you are placing an order from overseas please do the following:

1) At checkout, please use the address you would like the piece to be shipped.

2) Choose ‘Store Pickup’ as the shipping option.

3) Make a note in the gift section that it is for international shipping.

4) I will email you an invoice for the shipping fee.

Returns

We do not offer a refund on returns due to the difficulty and challenges of packing items safely for transit.